Customer Support Team Assistant - Temporary
8 May 2024
Three month part-time role.
Booking Rooster provides training and event management software to clients nationally. We are looking for someone to join our small, highly professional customer support team on a part-time temporary basis while we trial a new service.
The Role
The role is based at our Oropi office 10 hours per week. You’ll be working with clear instructions from two experienced team members to:
-
Use the company’s software to
- set-up up new courses or events,
- make and change bookings,
- enter data.
-
Test new features of the software:
- use test sites as real users would,
- report potential problems via email to the project team.
- Answer calls and emails related to a specific element of client support.
This is a three-month appointment related to the trial of a new service. Whether on-going work is available will depend on the outcome of the service trial.
Skills Needed
• Experienced in using computer software in an administration role.
• Quick to learn.
• Accurate and able to pay attention to detail.
• Clear, concise written English.
• Friendly, professional telephone manner.
• A positive approach.
If interested in the role please email your CV to connect@bookingrooster.co.nz. If you have questions, call 021 906 960.
